Face-to-face recorded statements are a valuable tool for conducting investigations, especially in cases where there is a dispute over the facts or the credibility of the parties involved.
A face-to-face recorded statement is a formal interview that is conducted in person and recorded by audio or video equipment. Face-to-face recorded statements help us obtain accurate and reliable information from the witness, claimant, or suspect, as well as assess their demeanor, body language, and emotional state. A face-to-face recorded statement can also help to establish rapport, trust, and cooperation between the investigator and the interviewee.
Status has found there are some advantages and disadvantages of using face-to-face recorded statements in investigations. Some of the advantages are:
- Captures the tone, inflection, and emotion of the interviewee, which can provide clues to their veracity, motivation, and attitude.
- Preserves the exact words and expressions of the interviewee, which can be useful for later analysis and comparison.
- Prevents or reduces the risk of misinterpretation, distortion, or omission of information by the interviewer or the interviewee.
- Deters or exposes attempts of deception, manipulation, or coercion by the interviewer or the interviewee.
- Enhances the credibility and professionalism of the investigation and the investigator.
Some of the disadvantages include:
- Causes the interviewee to feel intimidated and stressed, which can affect their willingness and ability to provide information.
- Costs time, and money, and can logistically be challenging to arrange and conduct.
- Raises legal and ethical issues regarding consent, privacy, confidentiality, and admissibility of evidence.
- Creates technical problems or malfunctions with the recording equipment or the quality of the recording.
- Generates a large amount of data that requires transcription, storage, and analysis.
Before we decide to use face-to-face recorded statements in an investigation, we take a few things into consideration including:
- The nature and scope of the investigation
- The objectives and expectations of the interview
- The characteristics and circumstances of the interviewee
- The legal and ethical implications of recording.
When face-to-face recorded statements make sense for the situation at hand, we always conduct them with professionalism, respect, and fairness, and we follow a clear and structured protocol to ensure the accuracy, completeness, and consistency of information.
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